Privacy Policy
Effective Date: 01-July-2025
Precision Customs (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, clients, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.
1. Information We Collect
We may collect personal information from you in a variety of ways, including but not limited to:
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Name
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Email address
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Mailing address
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Phone number
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Payment information (if applicable)
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IP address and device/browser information (via our website)
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Any other personal information voluntarily provided to us
2. How We Use Your Information
We may use the collected information for the following purposes:
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To provide our services
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To process payments and send invoices
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To communicate with you about your account or inquiries
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To send marketing or promotional emails (with your consent)
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To improve our services and customer experience
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To comply with legal obligations
3. Consent
By providing us with your personal information, you consent to our collection, use, and disclosure of it as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at the email provided below.
4. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to others. However, we may disclose your personal information:
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To third-party service providers who help us operate our business (e.g., payment processors, IT support)
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When required by law or a legal process
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To protect our legal rights or the safety of our users or the public
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Security
We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards appropriate to the sensitivity of the information. However, no method of transmission or storage is completely secure.
7. Your Rights
Under Canadian privacy law, you have the right to:
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Access your personal information held by us
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Request corrections to your personal information
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Withdraw your consent to the use of your information
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File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us using the details below.
8. Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Precision Customs
2655 Lawrence Avenue East
Toronto, Ontario, Canada
Email: info@precisioncustoms.ca
Phone: 416-613-9623